Privacy Policy
Last updated:
Introduction
Handmadestudiogl respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our blinds and curtains manufacturing services.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number, postal address)
- Information provided when you contact us or request a quote
- Details about your window treatment requirements and preferences
- Technical data including IP address, browser type, and device information
How We Use Your Information
We use your personal information to:
- Process your inquiries and provide information about our blinds and curtains products
- Communicate with you regarding your orders and manufacturing requirements
- Improve our services and website functionality
- Comply with legal obligations and protect our legitimate business interests
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for specific purposes
- Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legal obligation: When processing is necessary for compliance with a legal obligation to which we are subject
- Legitimate interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
- With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
- When required by law or to respond to legal process, such as court orders or subpoenas
- To protect our rights, property, or safety, or that of our customers or others
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
- With your explicit consent for any other purpose
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorized personnel.
Your Rights and Choices
Under data protection laws, including GDPR, you have the following rights:
- Right of access: Request access to your personal data and receive a copy of the information we hold about you
- Right to rectification: Request correction of inaccurate or incomplete personal data
- Right to erasure: Request deletion of your personal data under certain circumstances
- Right to restrict processing: Request limitation of how we use your personal data
- Right to data portability: Receive your personal data in a structured, commonly used format
- Right to object: Object to processing of your personal data for certain purposes
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the information provided in the Contact Us section.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The retention period depends on:
- The nature of the personal data and the purpose for which it was collected
- Legal, regulatory, or contractual requirements
- Our legitimate business interests
When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.
Third-Party Services
Our website may use third-party services that collect information about your use of our website:
- Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to track your interactions with our ads.
- Google Ads Remarketing: We may use Google Ads remarketing to show you relevant advertisements on other websites you visit. This is based on your previous visits to our website.
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often you visit our website, what pages you view, and what other websites you visited before coming to our site.
- Google Maps API: If we use Google Maps on our website, Google may collect information about your location and usage of map features.
These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.
Use of Cookies
We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our website. Cookies help us provide you with a better experience and allow us to analyze website usage. For detailed information about our use of cookies, please refer to our Cookies Policy.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at correspondenceY3mxs9K1m or 10 Heron Way, Blackpool FY3 8FB, United Kingdom.